Shipping & Delivery Policy
At WoWGadgets99.com, we strive to ensure a seamless and efficient shipping experience for all our customers. Please review the following details about our shipping and delivery policies:
1. Shipping Charges
- Free Shipping: We offer free shipping on all orders within the United States. No hidden fees or additional charges apply.
2. Order Processing Time
- Processing Time: Orders are processed within 24-48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
- Once processed, you will receive a confirmation email with your tracking number.
3. Shipping Time
- Shipping Time: Orders will be shipped within 2-3 business days of processing.
4. Delivery Time
- Estimated Delivery Time: Delivery times vary based on your location.
- Major Cities: Deliveries typically arrive within 12-15 business days after shipping.
- Remote Areas: Deliveries may take up to 30 business days.
- Please note that delivery times may be affected by factors such as customs clearance or local postal service delays.
5. Tracking Your Order
- After your order has been shipped, you will receive a tracking number via email. Use this to monitor your package’s journey.
- If you experience any issues tracking your order, please contact us at hello@wowgadgets99.com.
6. Customs and Duties
- For international orders, import duties, taxes, or additional charges may apply based on your country’s customs regulations. These charges are not covered by WoWGadgets99.com and must be paid by the recipient.
- We recommend reviewing your country’s customs policies before placing an order.
7. Delivery Delays
- While we aim to deliver orders within the estimated timeframe, delays may occur due to unforeseen circumstances such as customs clearance, holidays, or disruptions in shipping services.
- If your order is delayed, we will notify you and provide updates. For concerns, reach out to us at hello@wowgadgets99.com.
8. Incorrect Address
- It is the customer’s responsibility to provide a correct and complete shipping address. WoWGadgets99.com is not responsible for delays or failed deliveries caused by incorrect addresses.
- If you notice an error in your shipping address, please contact us immediately at hello@wowgadgets99.com. We will update the address if the order has not yet been shipped.
9. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 3 days of delivery.
- To process claims for damaged items, please provide a 360-degree uncut video of the parcel being opened.
- We will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
10. Contact Information
For any questions or concerns about shipping and delivery, feel free to contact us:
- Email: hello@wowgadgets99.com
- Website: www.wowgadgets99.com
We are committed to providing you with a smooth shopping experience from order placement to delivery. Thank you for choosing WoWGadgets99.com!